Refund policy

Return & Refund Policy

Due to the perishable nature of our products, all meat sales are final.

Goshtt does not accept returns or exchanges for perishable food items once they have been delivered or picked up.

Damaged or Incorrect Orders
If you receive an incorrect item or a product that is damaged upon pickup or delivery, please contact us within 24 hours of receiving your order so we can review the issue and make it right.

To report an issue, please include:
• Your order number
• A description of the issue
• Photos of the product if applicable

Approved claims may be eligible for:
• A replacement product
• Store credit
• A refund at our discretion

Order Cancellations
Orders may only be canceled before they have been prepared or packaged. Once preparation begins, cancellations cannot be accepted due to food safety standards.

Food Safety
Customers are responsible for properly refrigerating or freezing products immediately after pickup or delivery.

Contact
If you have questions about an order, please contact us:

Email: goshttco@gmail.com  
Phone: 925-315-5605